A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
12: The Elements of Great Managing was the 2006 sequel to First, Break All the Rules. The book followed great managers as they harnessed employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world.
A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Insights on effective management across diverse challenging environments.
Who is this book for?
If you're looking to understand what makes a manager truly great, this book offers practical wisdom drawn from real-world situations. It's a compelling read for anyone aiming to elevate their leadership skills and positively influence their team in any setting. The examples feel authentic and inspiring, making it easy to see how good management can turn difficulties into successes.
