• Book cover of Brilliant Customer Service by Debra Stevens

    A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

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Brilliant Customer Service

Brilliant Customer Service

3.91 (rated by 11 readers on Goodreads)
by Debra Stevens
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Keep them coming back for more. Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time again. It’s for anyone involved in any organization – whether you run your own business, manage people or you are a customer facing employee. It doesn’t matter what your budget is, you’ll find lots of simple changes you can implement right now to build a highly successful customer service strategy. BRILLIANT OUTCOMES · Identify your customers' real needs and how best to meet them · Build trust and long-term loyalty with your customers to stay ahead of the competition · Make sure you are remembered and recommended.

Details of Book

ISBN13: 9780273738077
ISBN10: 0273738070
Language: German
Publisher: Pearson
Publication Year: 2010
Format: Paperback

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A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

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  • One Line Summary

    Master customer loyalty with exceptional service skills.

  • Who is this book for?

    If you're looking to improve your customer interactions and foster loyalty, this book offers practical, straightforward strategies that anyone can implement, regardless of budget. It’s a great read for those who want to make a lasting impression and turn customers into advocates for their brand.
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