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A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Crucial Confrontations: Tools For Talking About Broken Promises, Violated Expectations, And Bad Behavior
Crucial Confrontations: Tools For Talking About Broken Promises, Violated Expectations, And Bad Behavior
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A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
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One Line Summary
Practical guide for resolving conflicts and honoring commitments.
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Who is this book for?
If you're looking to improve your communication skills, this book offers powerful tools to address difficult conversations effectively. It's especially useful if you've faced challenges with broken promises or misaligned expectations at work or in personal relationships. Many readers find it inspiring and actionable, helping them build trust and understanding in every interaction.