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A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Customer Service
Customer Service
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In this devilish satire by one of France's most audacious social commentators, a man gets a state-of-the-art cellphone that, in spite of himself, he falls in love with. It really does seem as if it's going to make his life easier.
Except then he loses it. Luckily, he's a preferred customer, which is supposed to make it easy for him to get a replacement.
And so begins a long, fiendish descent down the rabbit hole known as "customer service." But our hero is determined to stay on the line...to outwit the phone menus...to outwait the hold muzak...to talk to the head of customer service, who wrote to him that all he needed to do was call, and he would be able to get back that time-saving convenience that made his life so much simpler...
The Contemporary Art of the Novella series is designed to highlight work by major authors from around the world. In most instances, as with Imre Kertész, it showcases work never before published; in others, books are reprised that should never have gone out of print. It is intended that the series feature many well-known authors and some exciting new discoveries. And as with the original series, The Art of the Novella, each book is a beautifully packaged and inexpensive volume meant to celebrate the form and its practitioners.
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A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

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One Line Summary
Satirical take on modern customer service frustrations.
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Who is this book for?
This novella offers a sharp, humorous critique of the chaos that often accompanies our digital lives. If you've ever been stuck on hold or lost patience with tech support, you'll find this story both relatable and brilliantly satirical. It's a quick read that packs a punch, perfect for anyone who enjoys wit wrapped in social commentary.