Hidden Champions Of The Twenty-First Century: The Success Strategies Of Unknown World Market Leaders

Chapter 5: Customers, Products, Services. Close Customer Relations, Customer Requirements, Dependence on the Customer and Risk Aspects, Achieving Closeness to Customer, Product and Service Spectrum, Summary. Chapter 6: Innovation. What Does Innovation Mean?, High Level of Innovativeness, Driving Forces of Innovation, The Origin of Innovations, Leadership and Organizational Aspects of Innovation, Summary. Chapter 7: Competition. Competitive Structure and Conduct, The Hidden Champions in the Light of Porter's "Five Forces", Competitive Advantages, Sustainability of Competitive Advantages, Demonstration of Competitive Superiority, Competitive Edge and Costs, Sparring Partners for Competitive Fitness, Excessive Competitive Orientation, Summary. Chapter 8: Financing, Organization, and Business Environment. Financing, Organization, Organization of the Value Chain, Business Environment, Entrepreneurial Clusters, Summary. Chapter 9: Employees. Job Creation, Corporate Culture, Qualifications and Learning, Creativity of Employees, Recruiting, Summary. Chapter 10: The Leaders. Structures of Ownership and Leadership, How Crucial Is Leadership?, Leadership Continuity, Young to the Top, Powerful Women, Internationalization of Management, Personalities, Leadership Styles, Management Succession, Summary. Chapter 11: Hidden Audit and Strategy Development. What Is Strategy?