How To Talk So People Listen

* Have you ever come away from a meeting knowing that you haven't made your point effectively? * Have you ever made a presentation and felt audience attention slipping away? * Do you sometimes find it difficult to understand your business associates and meet them halfway? * Do high-powered encounters with the boss simply put you on the defensive? If any of these problems sound familiar, then How to Talk so People Listen is full of the advice and help you need. You can identify what your listener wants from an encounter, and ensure that everyone gets the best possible results. Find out the best time to hold meetings - to lunch or not to lunch? - or how to gain prior knowledge of audiences and motivate them through self-interest. This book exposes our preconceptions about communicating in the workplace and brings a new, highly effective dimension to this complex world. Sonya Hamlin is an Emmy Award-winning chat show host and heads her own communications consultancy - she has acted as an adviser to the chief executive officers of such companies as American Express and Polaroid.