Leading The Malcolm Baldrige Way: How World-Class Leaders Align Their Organizations To Deliver Exceptional Results

The definitive guide to implementing Baldrige Criteria in any organization— from the team that has worked with 19 Malcolm Baldrige Award winners. This book features one of the newly announced Baldrige Award 2016 recipients and the first-ever long-term care facility, Kindred Nursing and Rehabilitation—Mountain Valley. For organizations in both the public and private sectors, the Malcolm Baldrige National Quality Award is the gold standard. This guide from BaldrigeCoach helps you master the principles of Baldrige Criteria, harness performance excellence, and achieve award-worthy results. Learn how to drive employee engagement, create energizing organizational culture, maintain momentum, foster positive feedback, and cultivate strong leadership and teams. Whether a top executive or a mid-level manager, large or small, this book provides tools for continuous improvement, workforce alignment, and creating a culture of success.