• Book cover of Perfect Phrases For Customer Service: Hundreds Of Tools, Techniques, And Scripts For Handling Any Situation by Robert Bacal

    A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

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Perfect Phrases For Customer Service: Hundreds Of Tools, Techniques, And Scripts For Handling Any Situation

Perfect Phrases For Customer Service: Hundreds Of Tools, Techniques, And Scripts For Handling Any Situation

3.68 (rated by 146 readers on Goodreads)
by Robert Bacal
$17.90
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Tools for pleasing even the most demanding customers A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service. This latest title in the popular Perfect Phrases series is just the thing for customer service employees and those who train and manage them. Perfect Phrases for Customer Service gets you quickly up and running with everything you need to keep customers happy and loyal.

Details of Book

ISBN13: 9780071444538
ISBN10: 007144453X
Language: English
Publisher: Mcgraw-hill
Publication Year: 2004
Format: Paperback

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A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

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  • One Line Summary

    Practical customer service phrases to boost satisfaction.

  • Who is this book for?

    If you're looking to enhance your customer interactions or train your team, this book offers a treasure trove of ready-to-use phrases and strategies. Its practical tools help make every customer feel valued, which can turn a demanding encounter into a loyal relationship. It's like having a professional coach in your pocket for handling any service situation.
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