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Real Business Of IT: How CIOs Create And Communicate Value
Real Business Of IT: How CIOs Create And Communicate Value
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In The Real Business of IT, Richard Hunter and George Westerman reveal that the cost mind-set stems from IT leaders' inability to communicate about the business value they create—so CIOs get stuck discussing budgets rather than their contributions to the organization.
The authors explain how IT leaders can combat this mind-set by first using information technology to generate three forms of value important to leaders throughout the organization:
- Value for money when your IT department operates efficiently and effectively.
- Investment in business performance evidenced when IT helps divisions, units, and departments boost profitability.
- Personal value of CIOs as leaders whose contributions to their enterprise go well beyond their area of specialization.
The authors show how to communicate about these forms of value with non-IT leaders—so they understand how your firm is benefiting and see IT as the strategic powerhouse it truly is.
Details of Book
A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
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One Line Summary
Strategic IT communication for business value realization.
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Who is this book for?
If you're involved with IT leadership or management, this book offers practical insights into shifting focus from costs to value. It emphasizes how CIOs can better communicate their contributions, making IT's strategic importance clear across the organization. You'll learn ways to demonstrate IT's role in boosting profitability and efficiency, turning discussions from budgets into value conversations.