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Restaurant Management: Customers, Operations, and Employees

Restaurant Management: Customers, Operations, and Employees

3.84 (rated by 31 readers on Goodreads)
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Exceptionally comprehensive yet accessible, this book identifies the crucial elements involved in the operation of a restaurant, and their interrelationships that are necessary to achieve success. It shows, clearly and in detail, how to balance customer satisfaction and employee productivity in order to manage operations (food and beverage items and the physical facility) at a profit.

Details of Book

ISBN13: 9780130273642
ISBN10: 0130273643
Language: English
Publication Year: 2000
Format: Hardcover

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A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

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  • One Line Summary

    Insightful guide to balancing customer and staff needs.

  • Who is this book for?

    This book could be a great resource if you're interested in understanding the complexities behind running a successful restaurant. It's detailed yet easy to follow, making it perfect whether you're new to the industry or looking to sharpen your skills. You'll appreciate how it emphasizes the importance of balancing customer satisfaction with employee efficiency for a profitable operation.

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