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The Experience: The 5 Principles Of Disney Service And Relationship Excellence

The Experience: The 5 Principles Of Disney Service And Relationship Excellence

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Bring Disney-level customer experience to your organization with insider guidance. The book describes what it takes to achieve that level of experience and how any organization can do it with the right strategy and attention to detail.

Details of Book

ISBN13: 9781119028659
ISBN10: 1119028655
Language: English
Publisher: Wiley
Publication Year: 2015
Format: Hardcover

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A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

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  • One Line Summary

    Master Disney-level service for exceptional customer relations.

  • Who is this book for?

    If you're aiming to elevate your organization's customer experience, this book offers you insider insight into Disney's legendary service standards. It’s a perfect read for those dedicated to creating magical, memorable interactions that can set their business apart. The principles shared are practical and inspiring, helping you craft relationships that truly resonate.

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