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The FBI Way: Inside the Bureau's Code of Excellence

The FBI Way: Inside the Bureau's Code of Excellence

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NATIONAL BESTSELLER The FBI’s former head of counterintelligence reveals the seven secrets of building and maintaining organizational excellence "A must read for serious leaders at every level." —General Barry R. McCaffrey (Ret.) Frank Figliuzzi was the "Keeper of the Code," appointed the FBI’s Chief Inspector by then-Director Robert Mueller. Charged with overseeing sensitive internal inquiries and performance audits, he ensured each employee met the Bureau's exacting standards. Now, drawing on his distinguished career, Figliuzzi reveals how the Bureau achieves its extraordinary track record of excellence—from the training of new recruits in "The FBI Way" to the Bureau's rigorous maintenance of its standards. All good codes of conduct have one common they reflect the core values of an organization. Individuals, companies, schools, teams, or any group seeking to codify their rules to live by must first establish core values. Figliuzzi has condensed the Bureau’s process of preserving and protecting its values into what he calls “The Seven C’s”. If you can adapt the concepts of Code, Conservancy, Clarity, Consequences, Compassion, Credibility, and Consistency, you can instill and preserve your values against all threats, internal and external. This is how the FBI does it. Figliuzzi’s role in the FBI gave him a unique opportunity to study patterns of conduct among high-achieving, ethical individuals and draw conclusions about why, when and how good people sometimes do bad things. Unafraid to identify FBI execs who erred, he cites them as the exceptions that prove the rule. Part pulse-pounding memoir, part practical playbook for excellence, The FBI Way shows readers how to apply the lessons he’s learned to their own in business, management, and personal development.

Details of Book

ISBN13: 9780063060395
ISBN10: 0063060396
Language: English
Publisher: Custom House
Publication Year: 2021
Format: Paperback

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A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

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  • One Line Summary

    Insights into organizational excellence from the FBI's core values.

  • Who is this book for?

    This book offers a fascinating glimpse into how the FBI maintains top-tier standards and integrity, making it perfect for anyone interested in leadership, ethics, or organizational culture. Frank Figliuzzi shares practical lessons wrapped in stories from his career, giving you tools to uphold and build value-driven environments in your own life and work. Whether you're a business leader or a curious reader, you'll find inspiring strategies to foster excellence and trust.

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