A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
William Ury brings a marvelous blend of experience, insight, integrity and warmth to his work. In this wonderful book he teaches us how to say No--with grace and effect--so that we might create an even better Yes.
A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
If you find it hard to refuse requests without feeling guilty, this book is a gem. William Ury guides you through powerful strategies to say No with confidence, helping you protect your time and energy while maintaining positive relationships. It’s a practical read that offers fresh insights on asserting yourself kindly and effectively.
